Our orders are shipping from the US. Most orders ship with USPS and there may be duty/tax due upon delivery. General transit times with USPS are 12-14 days.
If your tracking through USPS is not available, try tracking through Canada Post.
We offer a variety of reversible length guards compatible with our Beardscape Beard and Hair Trimmer so your beard can be the exact length you desire!
When you order a Beardscape it comes standard with all of our length guards.
I accidentally broke the teeth in one of my guards (totally my fault). I ordered it at the beginning of the week and it was in my mailbox (in Alaska, no less) in just a few days!
I've had the original Beardscape clipper for over 5 years. Unfortunately, the 9mm/12mm gaurd broke from how often I use my clippers. I not only use them to trim my beard but to cut my hair. I was amazed when the customer service team sent me a replacement gaurd and even covered shipping! Possibly, best customer service experience I've ever had! Thank you, again!
The trimmer is hands down the best I’ve ever used. The guards are definitely tricky to install, less than ideal and a bit fragile. I only use the 1-2mm guard and this one is the most fragile and difficult to install. Customer service is terrific so definitely more pros than cons with this product.
I recently purchased one of their beard trimmers. Within a month, I dropped it and broke one of the combs. My fault! Contacted them and they immediately sent me a replacement at no charge. I don't even know if it was covered under warrantee as it was my carelessness. Regardless, they took care of it immediately. Great customer service!
I have been using your product so far without any issues. However I feel a 7mm-8mm guard would complement the range of sizes currently available. Thank you.
So far so good
Great product.
Ive been cutting my hair since covid and ive been using brio as my beard/ hair trimmer!
The customer service is also super helpful when i needed help.
Thank you!
I love Brio V2 but sadly, some of the guards fit sloppily over blade. They rattle around or fall off while trimming. This is more than an inconvenience because it could potentially cause me to make mistakes in my beard trim or even cut chunks out of my beard. I would love to see this resolved as soon as possible because Brio is a top shelf product, probably the best trimmer on the market.
Hello, Michael! Thanks for your review. I'm sorry to hear about the trouble with the guards! They should definitely stay attached securely, so I wonder if something is going wrong. I'll reach out to you directly to help!
I love my little shaver best one I ever bought although the little guides like one and two and two and three those are the ones prone to break only last a year or two max I can live with that. So the point is the Replacement is a no consequence I’m very happy with my razor.
