Beardscape Length Guards

I’ve seen the same issues with other customers. I love the razor. It works great and has tons of functionality. However, the guards break so easily. I was shaving with the 9/12 guard on and it literally fell in half. I accidentally shaved part of my beard because I didn’t noticed immediately. Had to shave my beard and let it eventually grow back in.

My length-guard had broken and I contacted customer service and they sent me a replacement at no charge under warranty. Brio’s Beardscape is a great product with great customer service in my opinion.

These guards are fragile and will break even in the Brio-provided carrying case. Expect at best 2 years before they all need replacement, and the Brio warranty is too short to be useful.

This will likely generate the standard auto-response about how to attach them, but as most users report, it's not when putting the guards on they break.

I had the 9-12 guard break right in half, so disappointed ☹️ the V2 it’s an outstanding trimmer the guards are the only problem….

I requested a replacement blade for my brio and had great customer service. I received it within a week. I love my brio so much I bought one for my son.

Perfect replacements. Thanks.

Had to order a new guard and it was delivered quickly

Thanks for the quick help

I accidentally broke the teeth in one of my guards (totally my fault). I ordered it at the beginning of the week and it was in my mailbox (in Alaska, no less) in just a few days!

I've had the original Beardscape clipper for over 5 years. Unfortunately, the 9mm/12mm gaurd broke from how often I use my clippers. I not only use them to trim my beard but to cut my hair. I was amazed when the customer service team sent me a replacement gaurd and even covered shipping! Possibly, best customer service experience I've ever had! Thank you, again!