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We offer a variety of reversible length guards compatible with our Beardscape Beard and Hair Trimmer so your beard can be the exact length you desire!
When you order a Beardscape it comes standard with all of our length guards.
And now I have no way to use my trimmer and can’t buy a replacement part in Australia. My shaver is now useless!
Hello, Michael! Thank you for reaching out through your review. We will be able to help! I'll reach out to you directly.
I bought my version 1 years ago and made the mistake of travelling with it. Broke on my first flight and since I only use one size this became me neck trimmer and I had to resort to other cheaper products that didn’t do as good a job but the guards are made tough. Wish I investigated the warranty better to see they are covered in the first 2 years. The trimmer itself is excellent and built strong and feels well made.
Hello, Richard! I'm sorry to hear about the trouble with the guards, but so glad to hear the trimmer is serving you well. We do cover broken guards under a two-year warranty and we can usually be pretty flexible about small items like guards if it's been more than two years. I'll be reaching out to you directly to help!
Works well but a bit tricky to keep on.
Hello, David! The guards can take a little getting used to. Here's a link to a video that shows the best way to attach them, and please note that they are not compatible with the Zero Blade: https://vimeo.com/406986730?fl=pl&fe=sh
Please reach out to us at support@briopg.com if we can help with anything!
Excellent customer service from this company. Any issues with a gaurd or anything they are very responsive and accommodating. Thanks
Thank you for the quick response to replacing the broken guard.
Love the trimmer, smooth, solid and holds its charge but the guards break easily plus there are no available guards in Australia. I’ve tried to order from overseas but they don’t deliver to Oz. Guards haven’t been available here for over 6 months! I’ve only got the size 6 unbroken after which I’ll be buying a different trimmer unless they fix their supply issue.
Hello, Suresh! Thanks for your review. I'm sorry to hear about the broken guards! We can help! I've just sent you an email :)
They break easy other than that like them
Hello, William! Thanks for reaching out through your review. I'm sorry to hear about the broken guards! We cover broken guards under a two-year warranty. I've just refunded your guard purchase to serve as a warranty replacement. Please don't hesitate to reach out to us at support@briopg.com if we can help with anything else!
Got a full set of guards for my brio shaver that was given to me. All are great except the 15/18. It doesn’t fit tight. I believe it may have been bent.
Hi Aaron - we appreciate you taking the time to leave this feedback, and I'm sorry to hear the 15/18mm guard isn't fitting as it should. Don't worry - we'll be sending you an email to see how we can help!
I bought 2 replacements (1 and 2mm) because the first one cracked in half. So far so good, but too early to tell if this one will last. Maybe I got a bad one initially. I do like the flexibility the different lengths give me. The longer ones allow longer intervals between barber visits. I've tried a number of trimmers over the years, but the Brio V2 is by far the best.
Hello, Randall! Thanks for your review. I'm sorry to hear you had a guard break on you! We cover guards under a two-year warranty and we're always happy to help :) Please reach out to us at support@briopg.com if you ever have any other trouble!
Amazing and helpful :)
