Our orders are shipping from the US. Most orders ship with USPS and there may be duty/tax due upon delivery. General transit times with USPS are 12-14 days.
If your tracking through USPS is not available, try tracking through Canada Post.
We offer a variety of reversible length guards compatible with our Beardscape Beard and Hair Trimmer so your beard can be the exact length you desire!
When you order a Beardscape it comes standard with all of our length guards.
I had the 9-12 guard break right in half, so disappointed ☹️ the V2 it’s an outstanding trimmer the guards are the only problem….
Hi Esgar - thank you for the review! It's great to know you're liking the V2, but I'm sorry to hear a guard has broken. We'll send you an email to see how we can help!
I requested a replacement blade for my brio and had great customer service. I received it within a week. I love my brio so much I bought one for my son.
Perfect replacements. Thanks.
Had to order a new guard and it was delivered quickly
Thanks for the quick help
I accidentally broke the teeth in one of my guards (totally my fault). I ordered it at the beginning of the week and it was in my mailbox (in Alaska, no less) in just a few days!
I've had the original Beardscape clipper for over 5 years. Unfortunately, the 9mm/12mm gaurd broke from how often I use my clippers. I not only use them to trim my beard but to cut my hair. I was amazed when the customer service team sent me a replacement gaurd and even covered shipping! Possibly, best customer service experience I've ever had! Thank you, again!
The trimmer is hands down the best I’ve ever used. The guards are definitely tricky to install, less than ideal and a bit fragile. I only use the 1-2mm guard and this one is the most fragile and difficult to install. Customer service is terrific so definitely more pros than cons with this product.
I recently purchased one of their beard trimmers. Within a month, I dropped it and broke one of the combs. My fault! Contacted them and they immediately sent me a replacement at no charge. I don't even know if it was covered under warrantee as it was my carelessness. Regardless, they took care of it immediately. Great customer service!
I have been using your product so far without any issues. However I feel a 7mm-8mm guard would complement the range of sizes currently available. Thank you.
