Broken Guard
As much as I love the shaver, you guys got to get your act together on the guards. I have replaced several, and I’m very gentle installing the guards which break for no reason sometimes I think it’s a marketing scam just for the sell and thump you on shipping charges above and beyond the price of the Guard
Brio CA
Hi Richard, thank you for sharing your feedback and we are truly sorry to hear about the guards breaking on you, especially after you've had to replace several. We completely understand your frustration, and that's definitely not the experience we want you to have. We hear your concerns about the quality and the costs involved with replacements. Please reach out to us directly at support@briopg.com and we'd love to make this right for you.