Great product, better service
I had my trimmer for well past the 2 year warranty when I dropped it and broke the blade head housing. When I reached out to see if I could buy a replacement head, I was told I could but they were worried the redesigned blade heads wouldn't fit my old trimmer. With my warranty out and my trimmer broke, I figured I was SOL. Instead, without even asking, customer service sent me a brand new unit free of charge. This is a great product, in fact, all of my brio products are, but I'll stick around for years for service like this.