Our orders are shipping from the US. Most orders ship with USPS and there may be duty/tax due upon delivery. General transit times with USPS are 12-14 days.
If your tracking through USPS is not available, try tracking through Canada Post.
Replacement ceramic Beardscape blade assembly.
Needed a new blade after the old one literally fell apart. I had waited a bit long but still finally broke down and got one. My 1mm attachment was damaged and Brio was kind enough to send me a new one free of charge even though my warranty was up!! Great company looking out for their customers!!! Definitely suggest everyone should go Brio!!
I've owned the trimmer for approximately 5 years now and I felt it was finally time to replace the blade. I've been very happy with performance of the trimmer for cutting my hair, beard and body hair and the new blade works as well as the old one whe it was new. Love this product.
Excellent quality Zero Head Cliper.
Product and customer service are outstanding!
replacement assembly worked, I feel like the old one only broke because of bad design or a defect with my brio. there is alot of tension inside the assembly and only thing holding it is 2 plastic hinges. Other than this issue I am happy with the device.
only 3 star because of the overall experience. happy to have it working again!
Easy to replace and video was very helpful
Easy!!!
I had a defective blade and the customer service lady was quick to send me a working attachment right away. Some of the best customer service I've gotten in awhile!
This is a great company with an amazing product!I love a company that cares about their customers and brio certainly does! My trimmer has been going strong for 5 plus years and needed a replacement head and this was perfect!
The blade assembly that came with the Brio was defective. It had a missing spring and made a loud noise. A reasonable and easy quality assurance step was missing. Simply turning it on and off before packaging would have revealed the problem. Brio was very nice to replace the defective head even though I did not purchase the unit directly from them. The product is great and I would recommend it. I own several trimmers and this one is the best.
