This trimmer is self torture to use.
This is my second blade and it’s still pulling every single beard hair it attempts to cut. Was refused a refund and instead sent an entire new set of guards and blade assembly that made no difference. Easily the worst trimmer I’ve ever used.
Brio CA
Hello, Robert! We're really sorry to hear that none of the replacement parts have helped! This is not a common complaint, so we would really love to figure out what's going wrong here. I'm sorry that we weren't able to go the return route, your purchase was made 6 months ago and our return policy is 90 days. We will do absolutely everything we can to help! I've sent you a follow up message.