Beardscape V1+
i keep my beard short and previuosly used a trimmer with smaller head. the wider head of the V1 takes a little getting used to and doest quite folow contour of face. the odd hair is pulled.
Brio CA
Hello, Michelle! Thanks for taking the time to share this feedback. I'm sorry to hear about the hair-pulling, and I understand the adjustment period when switching from a smaller trimmer head - it can definitely feel different at first. The wider head is great for efficiency once you get the hang of it, but it does take some practice to master the technique. We'll send you an email to see how we can help!