This will get you the closest trim possible without actually shaving. Those complain about it not trimming close enough are either using it wrong or are looking for a shave. Don’t expect a shave from a trimmer. Those complaining about tugging and pulling and it not cutting hair are using it wrong. Trimming should be slow and controlled. You will get the odd knick with a blade that trims this close. If you get lots of nicks, watch a video to learn how to properly use a trimmer. A great product that is on the higher end for a reasonable price.