Hi Yashodharma,
Thanks for taking the time to share your feedback on the Beardscape Foil Shaver Head. I'm sorry to hear that you experienced tugging and irritation, especially the burning sensation that lasted a couple of days. That's definitely not the experience we want our customers to have, and I appreciate you letting us know about it.
I understand your frustration, and I'm glad at least the closeness of the shave met your expectations. Since you're not shaving daily, it makes sense that this didn't work out the way you'd hoped. If you'd like to discuss this further or explore other options, please reach out to our support team at support@briopg.com and we'd be happy to help.