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Replacement ceramic Beardscape blade assembly.
replacement assembly worked, I feel like the old one only broke because of bad design or a defect with my brio. there is alot of tension inside the assembly and only thing holding it is 2 plastic hinges. Other than this issue I am happy with the device.
only 3 star because of the overall experience. happy to have it working again!
Easy to replace and video was very helpful
Easy!!!
I had a defective blade and the customer service lady was quick to send me a working attachment right away. Some of the best customer service I've gotten in awhile!
This is a great company with an amazing product!I love a company that cares about their customers and brio certainly does! My trimmer has been going strong for 5 plus years and needed a replacement head and this was perfect!
The blade assembly that came with the Brio was defective. It had a missing spring and made a loud noise. A reasonable and easy quality assurance step was missing. Simply turning it on and off before packaging would have revealed the problem. Brio was very nice to replace the defective head even though I did not purchase the unit directly from them. The product is great and I would recommend it. I own several trimmers and this one is the best.
Replaced after 5 years. It was my fault I took off the blade assembly to clean it but I was having trouble reassembling. No issues with new one, works great.
The original blade on the trimmer was amazing. I could get super close and shave certain areas with no worries. But this replacement blade cuts and pinched even the flattest surface. Not sure what’s happened but I really hate my trimmer now.
Hi Jacob - thanks for the review! I'm so sorry to hear about the trouble there has been with the replacement blade assembly. I just sent you an email to see how we can help!
10/10 thanks yall
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